It takes many good deeds to build a good reputation, and only one bad one to lose it.
Online reviews are everywhere now and they’re available for every type of business. With the rise of sites showcasing user reviews such as Yelp, Angie’s List, Facebook, Home Advisor and especially Google, your potential customers can get a good idea of your business quickly.
Now we can go on and on about the importance of online reviews but we all know the basics: Positive reviews – good, negative reviews – bad. While you’re busy at work worrying about your day-to-day business, we are here keeping a dedicated watch on all your various online listings to make sure reviews are discovered and responded to in a timely fashion.
But there is more to reputation management than customer service. What you may not know is how online reviews are now impacting your search engine optimization. Not only will positive reviews help encourage people to trust and call your business, but it will also improve your ranking with online search engines such as Google. The more positive reviews, the better!
We can help build your online reputation with our Google Review software. Our reputation request tool sends a text or email to your customers prompting them to share their experience. A customer’s 4 and 5 star reviews go right to your Google My Business account to post automatically. Any 3 star reviews and below go directly to you so you can help correct the issue. This tool will help your local search engine results in Google and your business practices.
Online reviews aren’t going anywhere, and if anything, they are becoming more and more popular everywhere you turn. So we understand that it can be a bit much to not only keep track of them but also try to encourage more positive reviews, which is why we are here to help!